Privacy Policy

See Also Our Terms Of Use.

This Privacy Policy governs the manner in which CrochetN’Crafts collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://crochetncrafts.com website (“Site”). This privacy policy applies to the Site and all products and services offered by CrochetN’Crafts.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Why We Collect Data

  • To run and operate our Site
    We may need your information display content on the Site correctly.
  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To manage product reviews and ratings
    We may use third party service providers to help us manage product reviews and ratings left by Users.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Our Use of Cookies

Our Site uses “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

(a) [authentication – we use cookies to identify you when you visit our website and as you navigate our website];

(e) [advertising – we use cookies [to help us to display advertisements that will be relevant to you]; and

(f) [analysis – we use cookies [to help us to analyze the use and performance of our website and services];

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Information gathered by Google Analytics is kept for 26 months. Google’s privacy policy is available here: https://www.google.com/policies/privacy/

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences(Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

(f) https://www.comparitech.com/internet-providers/how-to-clear-cookies/ – This articles covers a number of browsers.

Please note that blocking cookies may have a negative impact on the functions of many websites, including our Site. Some features of the Site may cease to be available to you.

You can read more about cookies here.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

We currently have embedded YouTube videos. You can view their privacy policy here: https://policies.google.com/privacy?hl=en&gl=uk

Interest-Based Advertising

Advertising Privacy Statement

Ads appearing on our site may be delivered to you by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers. You may learn more about opting out of major ad networks at https://websitebuilders.com/tools/advertiser-opt-out/.

AdThrive Advertising.

This Site is affiliated with CMI Marketing, Inc., d/b/a CafeMedia (“CafeMedia”) for the purposes of placing advertising on the Site, and CafeMedia will collect and use certain data for advertising purposes. To learn more about CafeMedia’s data usage, click here: www.cafemedia.com/publisher-advertising-privacy-policy

Affiliate Ads

This website participates in various affiliate programs. If you click through on these ads we may receive a small commission at no extra cost to you.

Affiliate ad networks generally install cookies to help them serve you targeted ads among other things. They generally have their own policies for you to abide by.

Amazon Affiliate Disclosure

CrochetN’Crafts is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.

You can view their privacy policy here: https://www.amazon.com/gp/help/customer/display.html?nodeId=468496

Etsy

We currently sell PDF patterns on Etsy. You can view their privacy policy here: https://www.etsy.com/ca/legal/privacy/?ref=ftr

Email Addresses

We may collect your email address, but only if you voluntarily provide it to us. This may occur, for example, if you sign up to receive an email newsletter, or enter a promotion.  If you have provided your email address to us, we promise to use it only for the purposes for which it is provided. We will not use your email address to contact you for unrelated reasons.

Electronic Newsletters

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, special promotions, related product or service information, etc. We use a third party service provider to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We will not share your email address with any other third parties, such as to sell it to a third party.

You may opt out of such email communications at any time by clicking the “unsubscribe” button in the email.

We currently use Aweber for our newsletter. You can view their privacy policy here: https://www.aweber.com/privacy.htm

Giveaways

We use Rafflecopter to host our giveaways. You can read their privacy policies here: https://www.rafflecopter.com/privacy-policy

Information provided in order to enter giveaways may be shared with the sponsor of the giveaway. Always see the “Terms” of each giveaway to find out who the information may be shared with, and also make sure to click through and read their privacy policy as well.

Information entered in giveaways partnered with EyeLoveKnots is monitored by EyeLoveKnots. You can see their privacy policies here.

Link Ups

We are currently holding link ups along with our giveaways with EyeLoveKnots. These link ups are done through InLinkz. You can view their privacy policy here: http://www.inlinkz.com/new/privacy.php

Transactional Data

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our Site “Transactional Data“). The Transactional Data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.  Payment processing on our Site is handled by our payment services providers, Paypal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at the following: https://www.paypal.com/dk/webapps/mpp/ua/privacy-full?locale.x=en_DK

We use a third party plugin, Woocommerce, to handle our file transfers. You can view their privacy policy here: https://automattic.com/privacy/

Comments

If you leave a comment on this site you have the option to allow us to save your information for the next time you comment. We require you to submit an email address, however, this email is not published or shared with anyone. We may respond to your comment, however, we will not use to your email to contact you.

We use Jetpack Comments and Akismet to monitor spam. You can view their privacy policy here: https://automattic.com/privacy/

Contact Form

We use WPForms Lite as our contact form.

If you use our contact form to contact us we collect your name and email for the purpose of getting back you. This email is not shared with anyone and will not be used to further communicate via newsletter or any other means.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Compliance With Children’s Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

Sale of Business or Assets

In the event that the Site or substantially all of its assets is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, the information we have collected about you may be one of the assets sold or merged in connection with that transaction.

Changes to the Privacy Policy

We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on the Site. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new services or change existing ones.

When we update this privacy policy, we will post a notification on the main page of our Site. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at rhelena @ crochetncrafts.com.

This document was last updated on July 1, 2020.